free shipping on domestic orders $150+

Wholesale Policies

Order Deadlines/Ship Dates

In order to guarantee our ship dates and to maintain consistent pricing, we can only guarantee ship dates if orders are placed prior to the end of business on the order deadline. We do keep some excess inventory of some styles, and they may be available for in between ship dates. You may indicate whether you would like to receive incomplete orders (additional shipping charges may apply).

 

Minimum Order (per delivery point)  $1500.00
Minimum Reorder (per delivery point)  $750.00

 

MSRP

Ceri Hoover products may not be sold for under the suggested retail price listed on the line sheet until after six months from delivery. Exceptions are made for storewide sales. Ceri Hoover products must never be listed for sale online under the MSRP under any circumstances.

 

Resale or tax-exemption certificates must be submitted prior to shipment.

Email: kaela@cerihoover.com

Fax: 888-522-6997

 

All prices are subject to change without notice.

 

Note: We do not permit the sale of our products via kiosks, flea markets, auction-style websites, blogs, mass order websites, or any type of home selling. Should you have a question about our policy, please feel free to contact us directly at kaela@cerihoover.com

 

Payments

  • Full payment must be received prior to shipment.
  • A 25% deposit is required for the first order, or if you are ever unable to collect payment in a timely manner prior to shipment.
  • We accept American Express (U.S. Only), MasterCard, or Visa
  • Checks are accepted for prepaid orders and should be made payable to Ceri Hoover Bags. Returned checks are subject to a $25 service fee.
  • We do not accept COD (Collect On Delivery) payments.
  • If you do not accept back orders, it must be duly noted on your order.
     

Shipping

  • All merchandise shipped via UPS Ground unless an alternate method is specified. Additional charges may be necessary for alternate shipping methods.
  • In the event of shipping damages to your items please notify us within 24 hours of delivery so we may initiate carrier insurance claims on your behalf or provide proper insurance documents to process the claim yourself. The original shipping package will need to be saved in the event shipping carrier requires access to packaging for claims.


Returns

  • All products are sold on a non-returnable basis unless damaged or defective.
  • Returns require prior authorization from Ceri Hoover Bags.
  • Any claims of damages, shortages, or defective merchandise must be reported within 30 days of receipt of order.
  • Refused orders and merchandise returned due to customer error are subject to a 25% restocking fee.
  • Orders for immediate delivery may not be cancelled.
  • Orders must be canceled in writing at least 30 days before requested ship date.
     

Please feel free to contact us regarding any questions you may have about our wholesale policies.

Email: kaela@cerihoover.com

Studio 615-200-0991